for 
Lead Qualification

Tailored AI voice solutions for lead qualification processes, streamlining operations and driving conversions.

Tenyx Voice is an Interactive Virtual Agent (IVA) built from the ground up leveraging today’s modern AI stack. Built by a team with a proven track record in voice AI, and leveraging a unique core AI and voice platform, Tenyx promises to redefine customer interactions for the enterprise.

PROBLEMs

Problems with current soluions

User Frustration

Traditional IVRs struggle to understand customer intent which result in more call center calls to agents.

Lack of Innovation and Broken Promises

Current IVR and call center solutions have not delivered on their promise to improve the customer experience, provide dynamic scaling,  iterate on improving the customer experience, or efficiency.  Therefore, enterprises are unable to generate additional revenue, deliver higher customer satisfaction or improve efficiency.

Voice is not Text

Most AI solutions are optimized for text, not voice interactions and therefore solutions that add voice to a chat-based solution end up disappointing the customer.
WHY TENYX?

Tenyx voice has the answer

A Voice Service that Works

Conversational AI voice agents (IVAs) that work, are robust and are tailored for specific industries.

Conversational Voice Platform

Voice AI technologies to deliver the best voice experience, such as endpointing, customizable turn-based conversational AI, and integrating with your critical customer service software.

Core AI

TenyxChat is a safe and secure multi-LLM architecture based on the leading AI technologies and is available as an open-source model. Tenyx’s core AI is developed to continuously learn without undoing safety guardrails or forgetting previously trained knowledge that leverages Tenyx’s fine-tuning.

key features

Deploy a specialized AI voice agent to enhance lead qualification efforts:

PRECISE CALL SCRIPTING
Craft and automate call scripts tailored to your lead qualification criteria, ensuring consistency and accuracy in your interactions.
PERSONALIZED ENGAGEMENT
Engage leads with personalized communication based on their profile and preferences, maximizing conversion opportunities.
INDUSTRY-SPECIFIC ADAPTATION
Fine-tune your AI voice agent to understand industry-specific jargon and nuances, enhancing its effectiveness in lead qualification conversations.
SCALABLE CAPABILITIES
Effortlessly handle varying lead volumes with Tenyx's scalable AI voice solutions, ensuring no opportunity is missed due to resource constraints.
EASY CUSTOMIZATION
Collaborate with Tenyx to customize and maintain your AI voice agent effortlessly, allowing your team to focus on nurturing leads.
NATURAL CONVERSATIONS
Enable natural and authentic conversations with leads, fostering trust and rapport to drive successful conversions.
CASE STUDY

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+25%
increase in revenue
+73%
NEW MONTHLY USERS
+33%
CUSTOMER SATISFACTION
Learn

Dive into the latest news, research,
blogs, and webinars

Podcast
August 6, 2024

IVR to Intelligent Conversations – AI in Customer Service

Blog
July 29, 2024

Part 2: The Hidden Geometry of Large Language Models: A New Perspective on Reasoning

News
July 26, 2024

Survey: Automated voice agents lead to frustrated customers, turnover

Press Release
July 25, 2024

Automated Voice Agents Are Leading to Customer Turnover, According to New Report from Tenyx

JOIN US

Transform your customer
service process with AI today

Tenyx has invested in three technology pillars to deliver a complete conversational AI voice service to deliver on the future of enterprise IVAs.

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