Solutions
Tenyx provides the next generation of GPT voice-based agents to increase the rate of automation and first time resolution.
Hospitality & Travel
Tenyx delivers 24/7 virtual reservation agents that revolutionize your brand’s booking experience. Our cutting-edge solution understands customers over the phone and personalizes the conversation to maximize call resolution. The system is capable of handling new reservations and effortlessly modifying existing ones. Empower your customer service team to focus on providing exceptional guest experiences, and significantly reduce call center expenses.
Virtual Agent Skills
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Understands customers changing their mind and interruptions
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Handles difficult questions like differences between rooms or prices
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Asks users for more information to clarify answers
IT & Telco
Tenyx, the 24/7 Virtual Support Agent that redefines your brand's customer service experience. Our innovative solution comprehends customers over the phone and tailors the interaction to their needs. It is capable of handling new account activations, adjusting existing plans, and resolving technical issues with ease. Enable your customer support team to concentrate on delivering exceptional user experiences while significantly minimizing call center costs.
Virtual Agent Skills
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Handles complex multistep FAQs and Support troubleshooting
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Easily navigates account and service related changes
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Personalizes and upsells services
Fintech
Tenyx, the 24/7 Virtual Financial Agent that revolutionizes your brand's client engagement. Our state-of-the-art solution comprehends customers' needs over the phone and personalizes the conversation, effectively managing new account setups and effortlessly checking existing ones. Empower your financial advisory team to focus on delivering exceptional customer experiences while significantly reducing call center costs and enhancing operational efficiency.
Virtual Agent Skills
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Contains knowledge and expertise centered on your institution's data base
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Provides proactive assistance, anticipating caller needs based on behavior profile, interaction history and customer questions
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Maintains confidentiality of sensitive customer information and adheres to strict data security and privacy protocols
Hospitality & Travel
Tenyx delivers 24/7 virtual reservation agents that revolutionize your brand’s booking experience. Our cutting-edge solution understands customers over the phone and personalizes the conversation to maximize call resolution. The system is capable of handling new reservations and effortlessly modifying existing ones. Empower your customer service team to focus on providing exceptional guest experiences, and significantly reduce call center expenses.
Virtual Agent Skills
-
Understands customers changing their mind and interruptions
-
Handles difficult questions like differences between rooms or prices
-
Asks users for more information to clarify answers
IT & Telco
Tenyx, the 24/7 Virtual Support Agent that redefines your brand's customer service experience. Our innovative solution comprehends customers over the phone and tailors the interaction to their needs. It is capable of handling new account activations, adjusting existing plans, and resolving technical issues with ease. Enable your customer support team to concentrate on delivering exceptional user experiences while significantly minimizing call center costs.
Virtual Agent Skills
-
Handles complex multistep FAQs and Support troubleshooting
-
Easily navigates account and service related changes
-
Personalizes and upsells services
Fintech
Tenyx, the 24/7 Virtual Financial Agent that revolutionizes your brand's client engagement. Our state-of-the-art solution comprehends customers' needs over the phone and personalizes the conversation, effectively managing new account setups and effortlessly checking existing ones. Empower your financial advisory team to focus on delivering exceptional customer experiences while significantly reducing call center costs and enhancing operational efficiency.
Virtual Agent Skills
-
Contains knowledge and expertise centered on your institution's data base
-
Provides proactive assistance, anticipating caller needs based on behavior profile, interaction history and customer questions
-
Maintains confidentiality of sensitive customer information and adheres to strict data security and privacy protocols
Hospitality & Travel
Tenyx delivers 24/7 virtual reservation agents that revolutionize your brand’s booking experience. Our cutting-edge solution understands customers over the phone and personalizes the conversation to maximize call resolution. The system is capable of handling new reservations and effortlessly modifying existing ones. Empower your customer service team to focus on providing exceptional guest experiences, and significantly reduce call center expenses.
Virtual Agent Skills
-
Understands customers changing their mind and interruptions
-
Handles difficult questions like differences between rooms or prices
-
Asks users for more information to clarify answers
IT & Telco
Tenyx, the 24/7 Virtual Support Agent that redefines your brand's customer service experience. Our innovative solution comprehends customers over the phone and tailors the interaction to their needs. It is capable of handling new account activations, adjusting existing plans, and resolving technical issues with ease. Enable your customer support team to concentrate on delivering exceptional user experiences while significantly minimizing call center costs.
Virtual Agent Skills
-
Handles complex multistep FAQs and Support troubleshooting
-
Easily navigates account and service related changes
-
Personalizes and upsells services
Fintech
Tenyx, the 24/7 Virtual Financial Agent that revolutionizes your brand's client engagement. Our state-of-the-art solution comprehends customers' needs over the phone and personalizes the conversation, effectively managing new account setups and effortlessly checking existing ones. Empower your financial advisory team to focus on delivering exceptional customer experiences while significantly reducing call center costs and enhancing operational efficiency.
Virtual Agent Skills
-
Contains knowledge and expertise centered on your institution's data base
-
Provides proactive assistance, anticipating caller needs based on behavior profile, interaction history and customer questions
-
Maintains confidentiality of sensitive customer information and adheres to strict data security and privacy protocols
Dan Gwak, Point72 Ventures
"Tenyx has the potential to revolutionize the enterprise customer service market, allowing a wide range of businesses to dramatically improve the efficiency and effectiveness with which they help their customers.”
