for 
Insurance

Complete AI voice solutions for insurance sales, claims, and policies

Tenyx’s fine-tuned AI voice solutions reduces wait times, satisfies customer needs, and promotes natural and authentic conversation flow.

PROBLEMs

Problems with current soluions

User Frustration

Traditional IVRs struggle to understand customer intent which result in more call center calls to agents.

Lack of Innovation and Broken Promises

Current IVR and call center solutions have not delivered on their promise to improve the customer experience, provide dynamic scaling,  iterate on improving the customer experience, or efficiency.  Therefore, enterprises are unable to generate additional revenue, deliver higher customer satisfaction or improve efficiency.

Voice is not Text

Most AI solutions are optimized for text, not voice interactions and therefore solutions that add voice to a chat-based solution end up disappointing the customer.
WHY TENYX?

Tenyx voice has the answer

A Voice Service that Works

Conversational AI voice agents (IVAs) that work, are robust and are tailored for specific industries.

Conversational Voice Platform

Voice AI technologies to deliver the best voice experience, such as endpointing, customizable turn-based conversational AI, and integrating with your critical customer service software.

Core AI

TenyxChat is a safe and secure multi-LLM architecture based on the leading AI technologies and is available as an open-source model. Tenyx’s core AI is developed to continuously learn without undoing safety guardrails or forgetting previously trained knowledge that leverages Tenyx’s fine-tuning.

key features

Launch intuitive IVR systems that scale with your team’s needs

INCREASED CUSTOMER TOUCH POINTS
Deliver instant and personalized follow-up calls and surveys to increase satisfaction and conversions.
MAXIMIMUM AUTOMATION
Allow our AI voice agent to answer the most common questions from customers with insight from your knowledge bases.
DOMAIN ADAPTATION
Fine-tune your IVR to adapt to insurance- or company- specific terminology, including acronyms and more.
STREAMLINED SERVICE DURING PEAK WAIT TIMES
Extend customer patience with precise flows that resolve customer needs until they connect directly to your agent.
HANDS-OFF CUSTOMIZATION & MAINTENANCE
Scale your IVR program without the stress of managing customization or maintenance. Tenyx covers it all.
ENHANCED NATURAL SPEECH PATTERNS
Provide the most natural experience for customers with impressive end-pointing and interruption detection.
CASE STUDY

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+25%
increase in revenue
+73%
NEW MONTHLY USERS
+33%
CUSTOMER SATISFACTION
Learn

Dive into the latest news, research,
blogs, and webinars

Blog
July 17, 2024

‍Part 1 - The Hidden Geometry of Large Language Models: Implications on Safety & Toxicity‍

News
July 8, 2024

This AI Research from Tenyx Explore the Reasoning Abilities of Large Language Models (LLMs) Through Their Geometrical Understanding

Blog
June 3, 2024

Tenyx Announces SOC 2 Type 2 Certification Delivering on our Commitment to Data Security and Privacy

Press Release
June 3, 2024

Tenyx Announces SOC 2 Type II Certification

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Transform your customer
service process with AI today

Tenyx has invested in three technology pillars to deliver a complete conversational AI voice service to deliver on the future of enterprise IVAs.

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